I TOTALLY SCREWED UP! A few years ago, a colleague and I gave a “Lunch & Learn” presentation on nonverbal communication skills for W.I.F.S. here in Portland. We wanted to make it entertaining and engaging, so we (and by “we,” I mean “I”) thought it would be...
har • mo • ny (n.): a pleasing or congruent arrangement of parts Music is a language, a means of expression. It requires skill to convey emotion, mood, and depth. Feeling it is not enough. You must be a proficient musician to get your message across. When I turned...
AUTHENTICITY: ARE YOU USING IT AS AN EXCUSE? “What do I do,” a client asked me once, “when someone is droning on and on about a subject I don’t care about? Do I just sit quietly and pretend to care? That doesn’t seem authentic.” That word, “authentic”—it gets...
Untapped Possibilities: The Power of Nonverbal Communication How many times in your life have you gotten a message across to someone without using a single word? Perhaps you’ve expressed compassion with a squeeze on the shoulder. Maybe you’ve beamed when your child...
