One Way to Reduce Others’ Resistance

One Way to Reduce Others’ Resistance

by | Boundaries, Conversations, Dealing with Difficult People, Emotions, Leadership, Managing Change, Nonverbal Communication, Presenting to a Group, Receptivity, Relationships, Values, Word Choice

One Way to Reduce Others’ Resistance to your ideas and decisions   When my girls were toddlers, I discovered the power of presenting options. If I said, “Put on this shirt” or “It’s time for bed,” rebellion inevitably ensued. But if I asked, “Which of these two...
Fearlessness vs. Courage: How to Cultivate Each

Fearlessness vs. Courage: How to Cultivate Each

by | Confidence, Conversations, Dealing with Difficult People, Delivering Negative Information, Emotions, Ideal Life, Leadership, Managing Change, Presenting to a Group, Promotions & Interviews, Relationships, Values

Fearlessness vs. Courage: How to Cultivate Each   What keeps you up at night? While many people do face real threats to their physical or psychological safety on a daily basis, most of the time, your worries are not about life-and-death situations. Yet these...
When to Avoid Eye Contact

When to Avoid Eye Contact

by | Body Language Myths, Boundaries, Breathing, Conversations, Delivering Negative Information, Eye Contact, Nonverbal Communication, Presentation Skills, Presenting to a Group, Receptivity, Relationships

When to Avoid Eye Contact One of the most common “body language” tips out there is Look People in the Eye. Make eye contact! I have said it, too. Eye contact demonstrates that you are present and listening, it can show respect and empathy, it conveys confidence, and...

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