3 Components of Chaotic Leadership Capable leaders guide teams through chaos. Incompetent leaders create it. In times of change and crisis, strong leaders provide stability by cultivating the three elements of trust: credibility, authenticity, and empathy. With...
5 Ways to Have Deeper Conversations In September, my friend Shell called and said, “I had some tests run recently and I wanted to share the results with you. It’s cancer. I’m calling you because I believe you are one of the few people in my life who actually...
How to Fix Passive-Aggressive Communication Direct, affirmative communication promotes peace and power. Passive-aggressive communication kills both. When you want something from someone, expect resistance, and then try to circumvent it by going covert with your...
How to Not be Artificial A.I. is changing communication. It’s not just changing what information you consume and how you consume it. A.I. has changed expectations for communication and, in turn, the way you interact with others. Did you know that even if you...
3 Social Skills We are Losing As with any skill, you use it or lose it. Knowledge can stick around. I still remember my best friend’s phone number from third grade. I no longer, however, can carry on a conversation in French like I could in third grade. (Loved...
3 Steps to Handling Anxiety in Others Anxiety is contagious. How you handle it matters. Anxiety disorders are the #1 most common mental health condition in the US. They affect almost 20% of the population… so if it’s not you, just look around—someone you work...
