10 Ways to Communicate Confidence Nonverbally As a young child, I was outgoing, confident, and friendly. I would approach strangers without a second thought (much to my parents’ dismay), boss my friends and siblings around, easily make new friends on the...
5 Communication Traps that Make You Sound Condescending …and how to avoid them. “Some of my coworkers are so clueless,” a coaching client complained recently. “I get accused of being condescending when I explain things. How do I give them the info they need...
5 Signs You’re Making Someone Uncomfortable … and what to do about it. While waiting for a drink at a coffee shop, I noticed two women in conversation. I was mostly staring off into space, but then something caught my attention. I couldn’t hear the discussion;...
3 Sanity-Saving Conversation Tips ‘Tis the season for parties! Office parties, cocktail parties, family parties… And parties mean conversations. Lovely! Thankfully, there are so many conversation topics to choose from, especially after the last year and a half:...
When & How to Interrupt In general… don’t interrupt. In one-on-one conversations and group settings, listen attentively and take turns talking. Don’t monopolize conversations, speak over others, or impatiently finish their sentences. Sometimes, though, you...
3 Ways to Increase Your Personal Presence over Video & Phone Webinar 56 minutes. $29. Click HERE to purchase. Ever since their invention, business has been conducted over video meetings and phone calls. For better or worse, we can easily converse with people...