How to be Nonverbally Inclusive “Now that we’re back in the office part-time, I love seeing everyone interacting again,” a coaching client told me. “But a few people who were hired remotely during the pandemic still hang back. One newer employee said everyone...
How to Turn Fight-or-Flight into Confidence You’re in front of a group, presenting, when a heckler throws out a question. You don’t know the answer. You’re not sure there is an answer. That’s obviously not the point—this is an attack! Which of the following...
3 Ways to Use Your Voice Effectively When you speak, others may hear and notice what you say, but not nearly as much as how you say it. The way you use your voice can and does convey an astounding array of emotions and traits. It holds the key to getting and...
10 Ways to Communicate Confidence Nonverbally As a young child, I was outgoing, confident, and friendly. I would approach strangers without a second thought (much to my parents’ dismay), boss my friends and siblings around, easily make new friends on the...
Self-Deprecating Humor: Use It or Lose It? As you may already know from my leadership guide, I generally advise against using self-deprecating humor. Most of the time, it does not convey confidence and credibility. But as is the case with virtually all...
2 Neglected Nonverbal Skills on Video Calls How much of your day is spent in video meetings? Over the past two years, video calls have likely become standard fare in your daily work diet, even if you’ve returned to your office. You may have experienced a bit of...
