When & How to Interrupt

When & How to Interrupt

When & How to Interrupt   In general… don’t interrupt. In one-on-one conversations and group settings, listen attentively and take turns talking. Don’t monopolize conversations, speak over others, or impatiently finish their sentences. Sometimes, though, you...
What to do when someone is freaking out

What to do when someone is freaking out

What to do when someone is freaking out   Emotions are a normal part of daily experience and work takes up a big chunk of your life, so… you’ll probably face some intense emotions occasionally during your work day. And since 2020 has been a year of upheaval (and...
4 Things People Want from Leaders

4 Things People Want from Leaders

4 Things People Want from Leaders Leadership is a way of life. When you lead your own life, you demonstrate leadership traits. Others notice, and often you’ll find yourself in a leadership position, whether you sought one or not. Sure, not everyone in a leadership...
3 Common Communication Pitfalls

3 Common Communication Pitfalls

3 Common Communication Pitfalls (and how to avoid them)   No one is a perfect communicator. Not me. Not you. In the best of times, communication pitfalls can lead to breakdowns. In times of crisis when emotions run high, the effects of bad habits are amplified....