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It would be so much easier to make decisions that involve other people if you could really see them for who they are. Here are some tips to help others feel safe enough to show you the truth about themselves.
In times of crisis, we look to those who confidently navigate the chaos. Does that sound like you? It can…
When stress levels mount, it’s easy to fall into communication patterns that may be unhelpful. Here’s how to counteract that tendency.
Ever feel like your communication wires are crossed? How can you speak another person’s “language” and move the conversation forward? Here are some tips.
In everyday situations, you have the opportunity to enable the negative behavior of others or to empower them to change and grow. Which will you choose?
Presence takes energy. To have a big, bold, powerful presence, invest in yourself.
Are you trustworthy? Great. From there, you need to demonstrate and communicate it.
Have you ever needed to quiet down a group and found it a frustrating experience? Here is one surefire way to get and keep attention when you need to.
Is it possible to adapt your approach and still be authentic? Or are those concepts mutually exclusive?
Anger is a normal and natural emotion, yet it can be destructive and frightening when untethered. Here is one tool for diffusing anger.
How you present yourself, especially when under stress, demonstrates whether or not you are a leader. When feeling pressured, do these four things to communicate strong leadership ability.
Are your attempts to build people up actually dragging them down? Here’s one thing to avoid when complimenting others and two things to do instead.
How do you move past thorny emotions when they overwhelm you? Here are seven things to try.
Have you heard of using “power poses” to boost your confidence? Is this a gimmick or does it work? Here’s what I found…
Listen to my conversation with Mac Prichard on the Find Your Dream Job podcast for tips on how to present yourself with confidence in an interview.
Sign up to receive tips on how to prepare yourself, how to stay calm and focused, and how to present yourself with confidence in an interview.
Being nice is a social tool. Instead of manipulating others, dig a little deeper to find a more meaningful, fulfilling way to interact.
These four simple skills are the building blocks of great conversations.
Ever gotten exactly what you wanted … only to discover it didn’t solve all your problems as hoped? Here are some ways to deal with disappointment or stave it off before it even happens.
How do you handle negative comments, compliments, praise, and constructive criticism? Learning to filter, accept, and learn from both positive and negative feedback leads to resilience and growth.
Free PDF guide on how to adapt your communication style to meet the needs of others, increase rapport, and ensure the message gets through.
If you want to be heard and understood, keep these two things in mind.
With these three things, you’ll experience more peace, more pleasure, and more joy.
Have you ever felt discouraged over how hard life can sometimes be? Hang in there. Allowing yourself to struggle will lead to three important benefits.
Increase your leadership presence and improve your relationships with these four steps to claiming space.
You hate it when people make excuses for their behavior, yet how often do you do the same thing? Are your “explanations” really excuses in disguise? Here’s how to tell the difference.
Do others see the real you? Do you let them?
Good communication and good relationships require sacrifice. Here are five things you must give up to improve both.
Phone conversations can sometimes be nerve-wracking. These tips will help you feel calm and confident in phone interviews and other important calls.
In our fast-paced world, stress is a fact of life. But too much stress hinders your ability to think clearly and communicate effectively. Here are three ways to improve your relationship with stress.
Saying no can be hard. How will it affect my relationships? My career? My reputation? With these tips you can say no when you need to with confidence and grace.
When someone is going through tough times, what do you say? Depending on who you’re speaking to, these two words can either help or hurt.
New Year’s resolutions don’t work. Try this instead.
… or do they? Clothing sends a strong nonverbal message to others and to our own brains. Yet power, worth, and credibility come from something far deeper and stronger.
When you have to give bad news, it’s easy to send mixed messages nonverbally. Protect yourself and the listener by being nonverbally congruent.
The article I wrote for the Careers in Government blog addresses phone interviews, but these body language tips will help with any conversation over the phone.
Your preconceived notions are ruining your life.
If you don’t learn from your mistakes, you’re destined to repeat them. Here are three times I messed up, and what I learned to do instead.
Ever been spellbound by an excellent speaker? How do they do that? It’s not magic, it’s technique. Technique that you can master, too.
Your nonverbal communication must fit both YOU and the situation you’re in.
How to create space for real connection and engagement.
This book is a great nonverbal communication resource for anyone hoping to make a good impression.
I want you to be happy and the best version of yourself—really, I do. But let’s be real…
Handling the unexpected is a whole lot easier when you master these two skills.
Here’s how you can have a big presence without overstepping boundaries or intimidating people.
Is being authentic the same as having no filters? Where do you draw the line?
From the makers of wine come a few lessons on how to achieve an excellent end result. Lesson 1: Growth is not enough.
If you’re going to monopolize an audience’s time and attention, make it worth their while. Stop the boring presentations! Do these three things instead.
If you want to be a leader, get over being “nice.”
Do you want to get people’s attention? Be quiet and still.
There are two ditches in public speaking. 1) Being so casual you lose all credibility. 2) Being so formal you lose all personality. Here’s what to do instead.
With a few nonverbal communication tips, Lisa went from stalling out in job interviews to getting the job of her dreams. What did she change?
Of these four types of leaders, one has the greatest credibility and likeability. Which will you be?
In Western culture, we dearly hold to the myth that making eye contact communicates respect. What is the truth about eye contact?
We constantly exchange time, goods, and resources. But what about intangible things like respect or honesty? If there are things you want to GET, make sure you GIVE these five things.
You communicate nonverbally and pick up on the signals of others all the time. But do you know how to respond to what you see?
Sometimes burnout is the result of a toxic work environment or bad boss. Sometimes employees do it to themselves. Here are some ways to proactively stave off burnout.
Sometimes people equate staying calm with being slow. Yet there are times when you need to be quick and decisive. Can you increase your pace without conveying stress? Yes! Here’s how.
Feelings are a normal part of daily life. Yet being overtaken by an emotional response can have far-reaching negative consequences. Here are practical ways to keep your composure when you need to.
If you want a better life, it begins with a long, hard look in the mirror.
Making mistakes is inevitable. Recovering from mistakes … not so much. Recovering requires purposeful action. Here are three things you can do to quickly move past surprises, blunders, and even failures.
Are you changing or growing? Do you know the difference?
You use your body — the whole thing! — to communicate. How you think and feel about your body affects how you present yourself and relate to others. Here are two ways body image especially impacts women’s communication.
Speeches, job interviews, blind dates, asking for a raise… Which situations make you nervous? Do you wish you were more calm, cool, and collected? Try these three things.
Most people like compliments, praise, and positive comments. Most of the time. But sometimes it’s exactly the opposite of what we want. How can you tell?
Do you want to change the world? Or your office culture? Or your relationship with your boss? Or anything at all in your life? Then you must change this ONE thing.
Lessons learned from purposefully making a fool of myself in front of a group.
Even with big red signs we don’t always stop when we’re supposed to on the road. What about when you’re speaking?
What do playing the piano and nonverbal intelligence have in common? More than you might think.
Have you ever worried about making a good impression? In my recent guest post for Jobscan, I shared three ways you can prepare ahead of time for an important event and make a great first impression.
The words you use send a message about your values and self-worth. Choose wisely.
You can do things you don’t enjoy and still be authentic.
Leadership is a worthy goal, but it might not be what you think it is.
How many times in your life have you gotten a message across to someone without using a single word?
Every January, a brand new year begins, full of promise. Every square on the calendar is empty, waiting for us to fill it with life well-lived. Several of my friends have had new babies in the first few days of January, over…
One autumn, I visited northern Idaho with friends and family. While there, I had a chance to do something I’d never done before: ziplining. I piled in the back of a van with a bunch of friends, rode up a windy…
“How tall are you?” I asked my client, at our first meeting. He was sitting all scrunched up in the corner of his armchair, as if to make himself as small as possible. He was tall, but awkward, as if he didn’t quite know what to do with his long…