2 Neglected Nonverbal Skills on Video Calls

2 Neglected Nonverbal Skills on Video Calls

by | Adaptability, Conversations, Leadership, Managing Change, Nonverbal Communication, Nonverbal Skills, Presence, Presenting to a Group, Promotions & Interviews, Receptivity, Relationships, Space, Word Choice

2 Neglected Nonverbal Skills on Video Calls   How much of your day is spent in video meetings? Over the past two years, video calls have likely become standard fare in your daily work diet, even if you’ve returned to your office. You may have experienced a bit of...
5 Signs You’re Making Someone Uncomfortable

5 Signs You’re Making Someone Uncomfortable

by | Adaptability, Breathing, Conversations, Delivering Negative Information, Emotions, Eye Contact, Leadership, Managing Change, Nonverbal Communication, Posture & Body Position, Receptivity, Relationships, Space, Voice Pattern, Word Choice

5 Signs You’re Making Someone Uncomfortable … and what to do about it.   While waiting for a drink at a coffee shop, I noticed two women in conversation. I was mostly staring off into space, but then something caught my attention. I couldn’t hear the discussion;...
One Way to Reduce Others’ Resistance

One Way to Reduce Others’ Resistance

by | Boundaries, Conversations, Dealing with Difficult People, Emotions, Leadership, Managing Change, Nonverbal Communication, Presenting to a Group, Receptivity, Relationships, Values, Word Choice

One Way to Reduce Others’ Resistance to your ideas and decisions   When my girls were toddlers, I discovered the power of presenting options. If I said, “Put on this shirt” or “It’s time for bed,” rebellion inevitably ensued. But if I asked, “Which of these two...

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