When & How to Use The Language of Connection Most people don’t give much thought to the specific words they use. Words just spill out automatically and are expected to accurately convey a message. How about you? The way you phrase things sends its own...
Self-Deprecating Humor: Use It or Lose It? As you may already know from my leadership guide, I generally advise against using self-deprecating humor. Most of the time, it does not convey confidence and credibility. But as is the case with virtually all...
2 Neglected Nonverbal Skills on Video Calls How much of your day is spent in video meetings? Over the past two years, video calls have likely become standard fare in your daily work diet, even if you’ve returned to your office. You may have experienced a bit of...
5 Signs You’re Making Someone Uncomfortable … and what to do about it. While waiting for a drink at a coffee shop, I noticed two women in conversation. I was mostly staring off into space, but then something caught my attention. I couldn’t hear the discussion;...
3 Sanity-Saving Conversation Tips ‘Tis the season for parties! Office parties, cocktail parties, family parties… And parties mean conversations. Lovely! Thankfully, there are so many conversation topics to choose from, especially after the last year and a half:...
One Way to Reduce Others’ Resistance to your ideas and decisions When my girls were toddlers, I discovered the power of presenting options. If I said, “Put on this shirt” or “It’s time for bed,” rebellion inevitably ensued. But if I asked, “Which of these two...
