How to Deal with a Chaotic Leader Chaos can be a good thing. Disrupting the status quo often leads to growth, change, creativity, and new opportunities. For this reason, some leaders purposefully disturb their work environments. But with chaos, a little goes a...
3 Components of Chaotic Leadership Capable leaders guide teams through chaos. Incompetent leaders create it. In times of change and crisis, strong leaders provide stability by cultivating the three elements of trust: credibility, authenticity, and empathy. With...
3 Ways to Bring Your Material to Life As a presenter, it’s your job to engage the audience. Whether you’re discussing tax code, safety protocols, or how to floss your teeth, if you want the information to get into your listeners’ brains, present it in a way...
How to Ask for What You Want Asking for what you want is an essential life skill that yields enormous positive benefits (e.g., the thing you want!). But like so many other life skills—budgeting, doing laundry, cooking breakfast, driving in snow—no one teaches...
5 Ways to Have Deeper Conversations In September, my friend Shell called and said, “I had some tests run recently and I wanted to share the results with you. It’s cancer. I’m calling you because I believe you are one of the few people in my life who actually...
How to Fix Passive-Aggressive Communication Direct, affirmative communication promotes peace and power. Passive-aggressive communication kills both. When you want something from someone, expect resistance, and then try to circumvent it by going covert with your...
