7 Essential Ingredients for Honest Conversations

7 Essential Ingredients for Honest Conversations

7 Essential Ingredients for Honest Conversations   Obviously, there are actually only two truly essential ingredients for an honest conversation: Have a conversation. Be honest. But being honest is a bit complicated, isn’t it? If your experience is anything like...
How to be Nonverbally Inclusive

How to be Nonverbally Inclusive

How to be Nonverbally Inclusive   “Now that we’re back in the office part-time, I love seeing everyone interacting again,” a coaching client told me. “But a few people who were hired remotely during the pandemic still hang back. One newer employee said everyone...
How to Turn Fight-or-Flight into Confidence

How to Turn Fight-or-Flight into Confidence

How to Turn Fight-or-Flight into Confidence   You’re in front of a group, presenting, when a heckler throws out a question. You don’t know the answer. You’re not sure there is an answer. That’s obviously not the point—this is an attack! Which of the following...
3 Tips for Delivering Feedback

3 Tips for Delivering Feedback

3 Tips for Delivering Feedback   Considering most people want to do good work and meet expectations, delivering constructive feedback sure can feel like picking your way through a minefield of misunderstanding, hurt feelings, defensiveness, and conflict. And with...