2 Neglected Nonverbal Skills on Video Calls

2 Neglected Nonverbal Skills on Video Calls

2 Neglected Nonverbal Skills on Video Calls   How much of your day is spent in video meetings? Over the past two years, video calls have likely become standard fare in your daily work diet, even if you’ve returned to your office. You may have experienced a bit of...
What to do When You’re the Target

What to do When You’re the Target

What to do When You’re the Target of Anger   In my last blog, I wrote about how to manage your anger at work. But (just a wild guess here) it’s not like you’re the only one who ever gets angry. It comes with the territory for humans, which means it’s normal for...
5 Communication Traps that Make You Sound Condescending

5 Communication Traps that Make You Sound Condescending

5 Communication Traps that Make You Sound Condescending …and how to avoid them.   “Some of my coworkers are so clueless,” a coaching client complained recently. “I get accused of being condescending when I explain things. How do I give them the info they need...
5 Signs You’re Making Someone Uncomfortable

5 Signs You’re Making Someone Uncomfortable

5 Signs You’re Making Someone Uncomfortable … and what to do about it.   While waiting for a drink at a coffee shop, I noticed two women in conversation. I was mostly staring off into space, but then something caught my attention. I couldn’t hear the discussion;...
One Way to Reduce Others’ Resistance

One Way to Reduce Others’ Resistance

One Way to Reduce Others’ Resistance to your ideas and decisions   When my girls were toddlers, I discovered the power of presenting options. If I said, “Put on this shirt” or “It’s time for bed,” rebellion inevitably ensued. But if I asked, “Which of these two...
Fearlessness vs. Courage: How to Cultivate Each

Fearlessness vs. Courage: How to Cultivate Each

Fearlessness vs. Courage: How to Cultivate Each   What keeps you up at night? While many people do face real threats to their physical or psychological safety on a daily basis, most of the time, your worries are not about life-and-death situations. Yet these...