5 Signs You’re Making Someone Uncomfortable

5 Signs You’re Making Someone Uncomfortable

by | Adaptability, Breathing, Conversations, Delivering Negative Information, Emotions, Eye Contact, Leadership, Managing Change, Nonverbal Communication, Posture & Body Position, Receptivity, Relationships, Space, Voice Pattern, Word Choice

5 Signs You’re Making Someone Uncomfortable … and what to do about it.   While waiting for a drink at a coffee shop, I noticed two women in conversation. I was mostly staring off into space, but then something caught my attention. I couldn’t hear the discussion;...
One Way to Reduce Others’ Resistance

One Way to Reduce Others’ Resistance

by | Boundaries, Conversations, Dealing with Difficult People, Emotions, Leadership, Managing Change, Nonverbal Communication, Presenting to a Group, Receptivity, Relationships, Values, Word Choice

One Way to Reduce Others’ Resistance to your ideas and decisions   When my girls were toddlers, I discovered the power of presenting options. If I said, “Put on this shirt” or “It’s time for bed,” rebellion inevitably ensued. But if I asked, “Which of these two...
Fearlessness vs. Courage: How to Cultivate Each

Fearlessness vs. Courage: How to Cultivate Each

by | Confidence, Conversations, Dealing with Difficult People, Delivering Negative Information, Emotions, Ideal Life, Leadership, Managing Change, Presenting to a Group, Promotions & Interviews, Relationships, Values

Fearlessness vs. Courage: How to Cultivate Each   What keeps you up at night? While many people do face real threats to their physical or psychological safety on a daily basis, most of the time, your worries are not about life-and-death situations. Yet these...

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