What to do When You’re the Target of Anger In my last blog, I wrote about how to manage your anger at work. But (just a wild guess here) it’s not like you’re the only one who ever gets angry. It comes with the territory for humans, which means it’s normal for...
5 Communication Traps that Make You Sound Condescending …and how to avoid them. “Some of my coworkers are so clueless,” a coaching client complained recently. “I get accused of being condescending when I explain things. How do I give them the info they need...
5 Signs You’re Making Someone Uncomfortable … and what to do about it. While waiting for a drink at a coffee shop, I noticed two women in conversation. I was mostly staring off into space, but then something caught my attention. I couldn’t hear the discussion;...
One Way to Reduce Others’ Resistance to your ideas and decisions When my girls were toddlers, I discovered the power of presenting options. If I said, “Put on this shirt” or “It’s time for bed,” rebellion inevitably ensued. But if I asked, “Which of these two...
Fearlessness vs. Courage: How to Cultivate Each What keeps you up at night? While many people do face real threats to their physical or psychological safety on a daily basis, most of the time, your worries are not about life-and-death situations. Yet these...
Stability, Connection, Vitality: Have More This Coming Year I typically look forward to the start of a new year. I love the sense of renewal. And after the holidays, I’m refreshed from the break and eager to plunge back into a routine. Facing this upcoming year...
