3 Components of Chaotic Leadership Capable leaders guide teams through chaos. Incompetent leaders create it. In times of change and crisis, strong leaders provide stability by cultivating the three elements of trust: credibility, authenticity, and empathy. With...
How to Ask for What You Want Asking for what you want is an essential life skill that yields enormous positive benefits (e.g., the thing you want!). But like so many other life skills—budgeting, doing laundry, cooking breakfast, driving in snow—no one teaches...
How to Fix Passive-Aggressive Communication Direct, affirmative communication promotes peace and power. Passive-aggressive communication kills both. When you want something from someone, expect resistance, and then try to circumvent it by going covert with your...
How to Think on Your Feet You’ve got eight seconds. Something unexpected pops up: a last-minute client request, a surprising question from your audience, a technical glitch with your presentation files… According to author Robin Rose, you have eight seconds...
5 Steps to (Re)Gain Your Composure “I feel completely on edge around my boss,” my coaching client told me. “Soon after we started working together, she gave me really negative feedback. I want to improve our relationship, but I get anxious every time I meet...
