Drop These 5 Nonverbal Habits What are your nonverbal habits? Do you know? Often with habits, you don’t even realize you’re doing them. They’re automatic and almost involuntary. You do them unconsciously because they make you feel better. Sometimes that’s good,...
Keep Trying, Keep Failing I recently read Brené Brown’s Dare to Lead, and when I got to the part on “empathy fails,” I almost gave up. I’ve done them all. Made every mistake. Failed in every way there is to fail. And I’m supposed to be a communication expert! I...
How to Overcome the Harmful Habit of Judging You’ve done it. I’ve done it. We all do it—we all sometimes pass judgment on others when their behavior (or anything else) isn’t up to snuff. Clothing choices, how people spend their free time, job skills, expressing...
How to Recover When You Stumble I’ve had my share of communication mess-ups. As a speaker, I get plenty of opportunities to embarrass myself in front of people. I sometimes misspeak, stumble over my words (or my feet), forget to advance slides, or find some...
3 Common Communication Pitfalls (and how to avoid them) No one is a perfect communicator. Not me. Not you. In the best of times, communication pitfalls can lead to breakdowns. In times of crisis when emotions run high, the effects of bad habits are amplified....