3 Times to Shut Your Mouth In many situations, the wisest response is to keep your mouth shut. As the Dalai Lama said, “Silence is sometimes the best answer.” But that’s not what I’m talking about. When I say “shut your mouth,” I actually mean “keep it closed.”...
Career Conversation with Lauren Francis In April, Lauren Francis of Mulberry Talent Partners interviewed me as part of her “Mulberry Conversations” webinar series. In our conversation, Lauren and I discussed how to communicate calm competence and confidence in...
Don’t Fixate, Focus Once, back in the days when we were still having in-person presentations, a client hired me to observe her deliver a speech and provide feedback. As she stood up to speak at the event, the heel of her shoe caught on the hem of her pant leg....
The Four Components of Presence What does your presence say about you? Or… do you even have “presence”? What do people mean by “presence,” anyway? Your presence is simply how you show up nonverbally to others—how you present yourself. You do actually have to...
Stop Being Modest Maya Angelou once said, I have no patience with modesty. Modesty is a learned adaptation. You don’t want modesty. You want humility. Humility comes from the inside out. You can spot fake humility, sometimes known as “modesty,” a mile away....
