To Recover from Embarrassing Moments, Practice These Three Things One time, during a presentation, I asked an audience member a question. Instead of getting the type of answer I expected, I got one that left me feeling flustered and embarrassed. I wished I could crawl...
I TOTALLY SCREWED UP! A few years ago, a colleague and I gave a “Lunch & Learn” presentation on nonverbal communication skills for W.I.F.S. here in Portland. We wanted to make it entertaining and engaging, so we (and by “we,” I mean “I”) thought it would be...
The California Stop When you see a Stop sign, what do you do? Stop? Really? One day, I came to a four-way stop in my local shopping center parking lot as I cruised toward Target, the first of about forty-seven stops on a busy errand-running day. The van ahead...