Why Nice Guys (and Gals) Finish Last Over the years, I’ve written and spoken numerous times on how being nice can backfire. When you’re dealing with someone who is focused on the issue or hasn’t yet chosen a relationship with you, being “nice” can actually...
Four Types of Leaders Last week, during our vacation in Bend, OR, my husband and I hiked up from Paulina Lake in the Newberry Caldera to the Peak. The entire hike was beautiful—the lake with its ducks and boats and view of the surrounding ridge, the forested trail...
Can Eye Contact Improve Relationships? Next to “Have a firm handshake,” the most prevalent body language tip out there may be “Look people in the eye when you’re talking to them.” In Western culture, we dearly hold to the myth that making eye contact...
What To Do When You See “Negative” Body Language “One of my colleagues hates me,” my client said as he sat down. “I don’t know what to do. Her behavior is so incredibly frustrating that it’s getting hard for me to focus on my actual job.” “That is definitely a...
Untapped Possibilities: The Power of Nonverbal Communication How many times in your life have you gotten a message across to someone without using a single word? Perhaps you’ve expressed compassion with a squeeze on the shoulder. Maybe you’ve beamed when your child...