5 Signs You’re Making Someone Uncomfortable … and what to do about it. While waiting for a drink at a coffee shop, I noticed two women in conversation. I was mostly staring off into space, but then something caught my attention. I couldn’t hear the discussion;...
3 Times to Ignore People Your undivided attention is a priceless and meaningful gift. In this age of overwhelming distraction, even a few minutes of focused attention can build rapport, trust, and connection. Because your time and attention are so valuable, be...
How to Build Trust (Even When Remote) “Our leadership team is floundering,” the woman told me over a video call. “We’re hybrid right now—everyone works part-time in the office and part-time at home. But even though we’re not fully remote anymore, our leaders...
7 Gifts Everyone Wants Every time you interact with another human being you establish or reinforce two things: 1) Your reputation—how others see you, and 2) Your identity—how you see yourself. Some interactions affect those two things more than others. The...
3 Sanity-Saving Conversation Tips ‘Tis the season for parties! Office parties, cocktail parties, family parties… And parties mean conversations. Lovely! Thankfully, there are so many conversation topics to choose from, especially after the last year and a half:...
