How to Produce the Results You Want I love wine. (Who doesn’t?) I’m fascinated by the process of winemaking, too. So much work goes into that red liquid I sip on the back deck or pour into my steak marinade. I’m no authority on viticulture, and you may not be...
Why Nice Guys (and Gals) Finish Last Over the years, I’ve written and spoken numerous times on how being nice can backfire. When you’re dealing with someone who is focused on the issue or hasn’t yet chosen a relationship with you, being “nice” can actually...
How to Avoid an Emotional Hijacking “You’re just so damn calm!” the man yelled at me over the phone. “It’s like you don’t even care!” My jaw almost hit the floor. Me? Calm? TOO calm!? In the present circumstance, I was feeling a whirlpool of turbulent emotions....
AUTHENTICITY: ARE YOU USING IT AS AN EXCUSE? “What do I do,” a client asked me once, “when someone is droning on and on about a subject I don’t care about? Do I just sit quietly and pretend to care? That doesn’t seem authentic.” That word, “authentic”—it gets...
