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The 5 Laws of Listening

The 5 Laws of Listening

by Rachel Beohm | Conversations, Dealing with Difficult People, Delivering Negative Information, Listening, Nonverbal Communication, Receptivity, Relationships

The 5 Laws of Listening   If your listening is effortless, you’re doing it wrong. You probably take listening for granted. To many, it doesn’t even seem like a skill—it’s something that just happens without even trying: Noises come out of a mouth in recognizable...
When & How to Use The Language of Connection

When & How to Use The Language of Connection

by Rachel Beohm | Conversations, Dealing with Difficult People, Delivering Negative Information, Eye Contact, Managing Change, Nonverbal Communication, Receptivity, Relationships, Word Choice

When & How to Use The Language of Connection   Most people don’t give much thought to the specific words they use. Words just spill out automatically and are expected to accurately convey a message. How about you? The way you phrase things sends its own...

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