The 5 Laws of Listening If your listening is effortless, you’re doing it wrong. You probably take listening for granted. To many, it doesn’t even seem like a skill—it’s something that just happens without even trying: Noises come out of a mouth in recognizable...
When & How to Use The Language of Connection Most people don’t give much thought to the specific words they use. Words just spill out automatically and are expected to accurately convey a message. How about you? The way you phrase things sends its own...
The Language of Leadership MPI Greater New York requested an article from me on how to use (and NOT use) language to convey leadership. Click the link below to read the article and discover four phrases to avoid in order to increase your credibility, and what...