How to Get People to Open Up As a coach, I can do my job a whole lot better when my clients feel comfortable sharing themselves with me. But I’m not the only one. You need this skill, too. Whether you’re an HR manager interviewing a job candidate, an attorney...
Mismatched Communication: Now What? Here is one of my favorite activities to do in presentations on differing communication styles: I have participants pair up and I pass out red and blue glass stones. I tell the people who have red stones, “You are under a...
When Your “Help” Leads to Harm In your professional life, your interactions with others directly affect the success of your business and your own personal wellbeing. In every exchange, you have choices: You can perpetuate bad habits or you can foster growth. Do...
Cultivate the Three Elements of Trust Human interactions rely on trust. We constantly gauge others and try to determine “friend or foe?” from the first second we’re introduced. Others constantly assess us, too. The “Trust Meter” rises and falls throughout specific...
How to Tear Down, How to Build Up In my previous life, before I became a coach and speaker, I was a pianist. I still sometimes play piano at church, along with several other people. Some are beginners, and I try to encourage and support them. It always...