When to Avoid Giving Positive Feedback Most people like compliments, praise, and positive comments. Most of the time. But sometimes it’s exactly the opposite of what we want. Every year, my husband gets great performance reviews at work, and every year it makes him a...
I TOTALLY SCREWED UP! A few years ago, a colleague and I gave a “Lunch & Learn” presentation on nonverbal communication skills for W.I.F.S. here in Portland. We wanted to make it entertaining and engaging, so we (and by “we,” I mean “I”) thought it would be...
The California Stop When you see a Stop sign, what do you do? Stop? Really? One day, I came to a four-way stop in my local shopping center parking lot as I cruised toward Target, the first of about forty-seven stops on a busy errand-running day. The van ahead...
Have you ever worried about making a good impression? We all hope to make a good impression when we’re meeting people for the first time, especially when the stakes are high. Worrying about it will backfire, though. Instead, prepare in advance so that...
ERADICATE THESE 3 WORDS FROM YOUR VOCABULARY “Words—so innocent and powerless as they are, as standing in the dictionary, how potent for good and evil they become in the hands of one who knows how to combine them.” -Nathaniel Hawthorne Your words convey so...
Untapped Possibilities: The Power of Nonverbal Communication How many times in your life have you gotten a message across to someone without using a single word? Perhaps you’ve expressed compassion with a squeeze on the shoulder. Maybe you’ve beamed when your child...
