ACE YOUR INTERVIEW Do you have an interview coming up? Do you want to make a good impression, own the room, and leave knowing you nailed it? Request my FREE guide, “Ace Your Interview,” below. FREE INTERVIEW GUIDEThis 12-page PDF includes tips on how to prepare...
YOUR GUIDE TO CATS & DOGS One of my favorite workshops to present is on how to talk to cats and dogs. No, I haven’t turned into Dr. Doolittle. In this workshop, I use the analogy of cats and dogs to figure out how to gauge a person’s communication needs in the...
How to Stop Giving & Getting Excuses Do you know the difference between an excuse and an explanation? When you’re on the receiving end, you can tell between the two by how you feel. One makes you want to roll your eyes or yell in frustration. The other,...
Stressed? Try These Three Fixes Change. Sometimes it is thrust upon you. Sometimes you actively seek it. And change, even positive change, is inherently stressful. Add to that the constant demands from the various hats you wear in life—demands from work and...
How to Say “No” No. It’s such a simple word. So short. So easy to spit out. And you say it all the time. The problem isn’t saying the word itself, it’s who or what you have to say no to. There are people you find it easy to say no to, and people you don’t....
Don’t Let Mismatched Nonverbals Make a Bad Situation Worse You know the feeling. You’re about to be the bearer of bad news. It could be at work—maybe you have to deliver a negative performance review, let your team know about budget cuts, or tell a client their...
