5 Communication Traps that Make You Sound Condescending

5 Communication Traps that Make You Sound Condescending

5 Communication Traps that Make You Sound Condescending …and how to avoid them.   “Some of my coworkers are so clueless,” a coaching client complained recently. “I get accused of being condescending when I explain things. How do I give them the info they need...
One Way to Reduce Others’ Resistance

One Way to Reduce Others’ Resistance

One Way to Reduce Others’ Resistance to your ideas and decisions   When my girls were toddlers, I discovered the power of presenting options. If I said, “Put on this shirt” or “It’s time for bed,” rebellion inevitably ensued. But if I asked, “Which of these two...