Drop These 5 Nonverbal Habits What are your nonverbal habits? Do you know? Often with habits, you don’t even realize you’re doing them. They’re automatic and almost involuntary. You do them unconsciously because they make you feel better. Sometimes that’s good,...
Climb the Corporate Ladder: Susan’s Story “Nice to meet you,” my coaching client said, as she walked into the office. She walked briskly to the chair I indicated, sat down, and asked, “How do we get started?” Susan* knew exactly what she wanted in life, and as...
How to Get People to Open Up As a coach, I can do my job a whole lot better when my clients feel comfortable sharing themselves with me. But I’m not the only one. You need this skill, too. Whether you’re an HR manager interviewing a job candidate, an attorney...
Two Ways to Increase Your Receptivity Recently, I had two different coaching clients coming for sessions on exactly the same communication issue. Though the material was the same between the two, the sessions varied wildly. One client’s sessions were full of...
Don’t Let Mismatched Nonverbals Make a Bad Situation Worse You know the feeling. You’re about to be the bearer of bad news. It could be at work—maybe you have to deliver a negative performance review, let your team know about budget cuts, or tell a client their...
