Authenticity vs. Confidence

Authenticity vs. Confidence

Authenticity vs. Confidence You know you need to exude confidence: perhaps you have a big presentation, a difficult conversation, or an interview coming up. Yet, you’re nervous. How do you reconcile these two realities? In any interaction, the higher the stakes or the...
Stop Depersonalizing Your Communication

Stop Depersonalizing Your Communication

Stop Depersonalizing Your Communication   Recently, my friend moved away. On the day of the move, I messaged her, “I’m going to miss you!” She wrote back, “We are going to miss our friends, too, but we promise to keep in touch.”  I couldn’t help but notice how...