How to Say “No” No. It’s such a simple word. So short. So easy to spit out. And you say it all the time. The problem isn’t saying the word itself, it’s who or what you have to say no to. There are people you find it easy to say no to, and people you don’t....
The Clothes Make the Man …Or Do They? I took my two daughters to Oregon Ballet Theater’s performance of The Nutcracker earlier this month. We dressed up in fancy clothes, had brunch at an upscale restaurant, then headed to the auditorium for their first ever...
Don’t Let Mismatched Nonverbals Make a Bad Situation Worse You know the feeling. You’re about to be the bearer of bad news. It could be at work—maybe you have to deliver a negative performance review, let your team know about budget cuts, or tell a client their...
It’s Not Magic, It’s Technique Remember when you were a really little kid and your great-uncle Bill pulled a quarter from behind your ear, and you were awestruck and a little creeped out and wondered, “HOW DID HE DO THAT?” Later, you discovered it wasn’t actually...
Claiming vs. Violating Space One key ingredient for personal presence, as well as excellent public speaking skills, is the ability to claim space. When you claim space, you expand your awareness beyond your own personal space bubble, fill the area around you with your...
