Why Nice Guys (and Gals) Finish Last Over the years, I’ve written and spoken numerous times on how being nice can backfire. When you’re dealing with someone who is focused on the issue or hasn’t yet chosen a relationship with you, being “nice” can actually...
Be Silent. Be Still. Do you want or need to get people’s attention? You can get it with volume and movement: yelling and screaming and waving your arms. It’s hard to resist looking, when you hear a sudden squawk from a baby or voices raised in an argument,...
From Talking to Speaking to … Presenting Awhile back, I observed a man give a twenty-minute presentation at a formal event. He leaned one elbow on the podium, making occasional languid gestures, as he meandered his way through his points and finally closed....
Communicate Confidence in a Job Interview: Lisa’s Story Lisa* had just graduated with a nursing degree when she came for a coaching session with me. “I’m getting discouraged,” she said. “I love nursing and I’m excited to get my career going, but I’m having a...
To Recover from Embarrassing Moments, Practice These Three Things One time, during a presentation, I asked an audience member a question. Instead of getting the type of answer I expected, I got one that left me feeling flustered and embarrassed. I wished I could crawl...
