How to Make an Introduction During this final month of the year your calendar probably fills up with more parties and events than usual, in both your personal and professional life. For many, in-person gatherings are a breath of fresh air and an eagerly awaited...
7 Times You Should Probably Shut Up Awhile back I wrote I wrote a blog called “3 Times to Shut Your Mouth” which was—surprise, surprise!—about the nonverbal messages you send by literally closing your mouth. And while it is useful to know when to physically...
What to do When You’re the Target of Anger In my last blog, I wrote about how to manage your anger at work. But (just a wild guess here) it’s not like you’re the only one who ever gets angry. It comes with the territory for humans, which means it’s normal for...
5 Communication Traps that Make You Sound Condescending …and how to avoid them. “Some of my coworkers are so clueless,” a coaching client complained recently. “I get accused of being condescending when I explain things. How do I give them the info they need...
5 Signs You’re Making Someone Uncomfortable … and what to do about it. While waiting for a drink at a coffee shop, I noticed two women in conversation. I was mostly staring off into space, but then something caught my attention. I couldn’t hear the discussion;...
