Mismatched Communication: Now What? Here is one of my favorite activities to do in presentations on differing communication styles: I have participants pair up and I pass out red and blue glass stones. I tell the people who have red stones, “You are under a...
When Your “Help” Leads to Harm In your professional life, your interactions with others directly affect the success of your business and your own personal wellbeing. In every exchange, you have choices: You can perpetuate bad habits or you can foster growth. Do...
2 Ways to Prevent Discouragement I often share success stories in my presentations and writing. They illustrate my point and make the skills and concepts easier to remember. Plus, they usually make me look pretty good! But you rarely get the whole story. The “happy...
How to Deal with Feedback Awhile back, a prospective client told me, “I want some communication coaching so I can increase my credibility at the office. I got some really negative feedback about how I conduct meetings. It stung, but I want to use this as an...
Two Ways to Increase Your Receptivity Recently, I had two different coaching clients coming for sessions on exactly the same communication issue. Though the material was the same between the two, the sessions varied wildly. One client’s sessions were full of...
