5 Ways to Have Deeper Conversations In September, my friend Shell called and said, “I had some tests run recently and I wanted to share the results with you. It’s cancer. I’m calling you because I believe you are one of the few people in my life who actually...
The 5 Laws of Listening If your listening is effortless, you’re doing it wrong. You probably take listening for granted. To many, it doesn’t even seem like a skill—it’s something that just happens without even trying: Noises come out of a mouth in recognizable...
How to Be: Three Life-Changing Lessons from a Remarkable Woman About a month ago, I lost my mentor and dear friend, Mary Kogen. Mary was, on the surface, my college piano and pedagogy teacher. She taught me technique and chord progressions, how to break the...
7 Techniques for Managing Anger at Work What gets you riled up at work? I conducted an informal survey awhile back on this topic. I’ll list some of the most common answers below, but (warning!) make sure to take deep breaths as you read or you might blow a...
7 Phrases that Make You Sound Passive-Aggressive Hopefully, you work in a healthy workplace culture and live in a strong, positive family where people are free to state their needs, opinions, and feelings directly and no one, including you, would ever dream of...