How to Deal with Feedback Awhile back, a prospective client told me, “I want some communication coaching so I can increase my credibility at the office. I got some really negative feedback about how I conduct meetings. It stung, but I want to use this as an...
Being Yourself Isn’t Enough Do you ever feel misunderstood? Like people don’t see or “get” the real you? Overlooked, perhaps? Maybe you are hardworking or intelligent or compassionate or clever… How many people actually see you that way? I remember one time a...
5 Things You Need to Sacrifice What are the things you’re willing to sacrifice for? Anything? What are you willing to give up? Nowadays, we’re used to getting what we want instantly. Try putting on an “old fashioned” DVD for a kid that’s never sat through the...
Don’t Let Mismatched Nonverbals Make a Bad Situation Worse You know the feeling. You’re about to be the bearer of bad news. It could be at work—maybe you have to deliver a negative performance review, let your team know about budget cuts, or tell a client their...
Surprise! I hate surprises. Yes, there is such a thing as “pleasant surprises,” like discovering my kids cleaned their room without being told (that WOULD be a surprise!). But in general, I do NOT like surprises. And I don’t just mean the jump-out-of-a-box...