When to Use Words I love the study of body language and how to use it effectively. The other day, I had a whole “conversation” with someone in another car without a single spoken word. Yet you can get yourself into trouble by leaving things unsaid. Especially if you...
“That’s Just the Way I Am” Take a moment and think of the most obnoxious person you know. Have someone in mind? Now ask yourself my favorite question: Why? What makes this person obnoxious? Much of my work involves promoting Authenticity. Some people hide....
How to Stop Giving & Getting Excuses Do you know the difference between an excuse and an explanation? When you’re on the receiving end, you can tell between the two by how you feel. One makes you want to roll your eyes or yell in frustration. The other,...
How to Say “No” No. It’s such a simple word. So short. So easy to spit out. And you say it all the time. The problem isn’t saying the word itself, it’s who or what you have to say no to. There are people you find it easy to say no to, and people you don’t....
Lessons Learned from 3 Big Mistakes I’ve Made I’ve had a lot of training and practice in communication. But my best teachers have often been my mistakes. I’ve screwed up many, many times… and those screw-ups have caused me pain. But they have also led to learning some...
