Tips for Phone Conversations Did you know that your body language affects your tone of voice? Things like posture, movement, and breathing can all impact how you sound over the phone. When you have an important message to convey or want to increase your...
Rewrite Your Script My 7-year-old* daughter, Juliana, is almost exactly like I was as a kid: She loves to read and to write stories. She rarely plays with toys unless her sister begs her, but will spend hours outside riding her bike, climbing trees, exploring,...
Lessons Learned from 3 Big Mistakes I’ve Made I’ve had a lot of training and practice in communication. But my best teachers have often been my mistakes. I’ve screwed up many, many times… and those screw-ups have caused me pain. But they have also led to learning some...
Screw Your ‘Best Self’ At Target, I saw a bunch of T-shirts in the kids’ department with these inspirational sayings: Work Hard. Shine Bright. BEAUTIFUL STRONG Find Your Power Be Your BEST SELF. And I kinda wanted to gag. I know, I know. I can hear you saying it: “But...
Surprise! I hate surprises. Yes, there is such a thing as “pleasant surprises,” like discovering my kids cleaned their room without being told (that WOULD be a surprise!). But in general, I do NOT like surprises. And I don’t just mean the jump-out-of-a-box...
