Stop Depersonalizing Your Communication Recently, my friend moved away. On the day of the move, I messaged her, “I’m going to miss you!” She wrote back, “We are going to miss our friends, too, but we promise to keep in touch.” I couldn’t help but notice how...
3 Common Communication Pitfalls (and how to avoid them) No one is a perfect communicator. Not me. Not you. In the best of times, communication pitfalls can lead to breakdowns. In times of crisis when emotions run high, the effects of bad habits are amplified....
How to Spot a Liar Countless books and articles give tips on how to spot lying by watching nonverbals, especially microexpressions—tiny, subtle movements that belie a person’s true emotional state. Yet even if noticing those almost imperceptible expressions works,...
When Your “Help” Leads to Harm In your professional life, your interactions with others directly affect the success of your business and your own personal wellbeing. In every exchange, you have choices: You can perpetuate bad habits or you can foster growth. Do...
Cultivate the Three Elements of Trust Human interactions rely on trust. We constantly gauge others and try to determine “friend or foe?” from the first second we’re introduced. Others constantly assess us, too. The “Trust Meter” rises and falls throughout specific...
