by Rachel Beohm | Authenticity, Dealing with Difficult People, Delivering Negative Information, Ideal Life, Nonverbal Communication, One-on-One Interactions, Word Choice
Stop Depersonalizing Your Communication Recently, my friend moved away. On the day of the move, I messaged her, “I’m going to miss you!” She wrote back, “We are going to miss our friends, too, but we promise to keep in touch.” I couldn’t help but notice how...
by Rachel Beohm | Dealing with Difficult People, Delivering Negative Information, Management, Nonverbal Communication, One-on-One Interactions, Presenting to a Group
One Tool for Handling Anger “I don’t know what to have for breakfast,” my daughter stated one morning, as if it was an accusation. Of felony. I gave several breakfast suggestions. She rejected them all. She wanted a certain thing we lacked ingredients for, and...
