How to Turn Fight-or-Flight into Confidence You’re in front of a group, presenting, when a heckler throws out a question. You don’t know the answer. You’re not sure there is an answer. That’s obviously not the point—this is an attack! Which of the following...
3 Ways to Replenish Your Energy and boost your mood January sucks. And I say that as someone who really looks forward to getting back into a routine and doubling down on goals and intentions after the fun, chaos, and self-indulgence that mark the last six weeks...
Fight Better. Here’s How. You fight every day. I’m not referring here to interpersonal conflict though perhaps how to “fight better” when you disagree with others could be a topic for another article. (Until then, I recommend How to Argue and Win Every Time by...
What to do When You’re the Target of Anger In my last blog, I wrote about how to manage your anger at work. But (just a wild guess here) it’s not like you’re the only one who ever gets angry. It comes with the territory for humans, which means it’s normal for...
5 Communication Traps that Make You Sound Condescending …and how to avoid them. “Some of my coworkers are so clueless,” a coaching client complained recently. “I get accused of being condescending when I explain things. How do I give them the info they need...
