2 Ways to Prevent Discouragement I often share success stories in my presentations and writing. They illustrate my point and make the skills and concepts easier to remember. Plus, they usually make me look pretty good! But you rarely get the whole story. The “happy...
How to Deal with Feedback Awhile back, a prospective client told me, “I want some communication coaching so I can increase my credibility at the office. I got some really negative feedback about how I conduct meetings. It stung, but I want to use this as an...
5 Things You Need to Sacrifice What are the things you’re willing to sacrifice for? Anything? What are you willing to give up? Nowadays, we’re used to getting what we want instantly. Try putting on an “old fashioned” DVD for a kid that’s never sat through the...
Rewrite Your Script My 7-year-old* daughter, Juliana, is almost exactly like I was as a kid: She loves to read and to write stories. She rarely plays with toys unless her sister begs her, but will spend hours outside riding her bike, climbing trees, exploring,...
Lessons Learned from 3 Big Mistakes I’ve Made I’ve had a lot of training and practice in communication. But my best teachers have often been my mistakes. I’ve screwed up many, many times… and those screw-ups have caused me pain. But they have also led to learning some...