Keep Trying, Keep Failing I recently read Brené Brown’s Dare to Lead, and when I got to the part on “empathy fails,” I almost gave up. I’ve done them all. Made every mistake. Failed in every way there is to fail. And I’m supposed to be a communication expert! I...
What to do when someone is freaking out Emotions are a normal part of daily experience and work takes up a big chunk of your life, so… you’ll probably face some intense emotions occasionally during your work day. And since 2020 has been a year of upheaval (and...
How to Tell an Engaging Story Summertime. What childhood memories does that word conjure up for you? Ice cream? Splashing in a pool? Camping? I remember Grandma and Granddad’s summertime visits. Every year they flew over from England. We would save up our...
Climb the Corporate Ladder: Susan’s Story “Nice to meet you,” my coaching client said, as she walked into the office. She walked briskly to the chair I indicated, sat down, and asked, “How do we get started?” Susan* knew exactly what she wanted in life, and as...
The Power of the Pause My five-year-old burst through the door one day, calling out, “Guess what, Mama! GUESS WHAT we found in the backyard!!!!” “What?” I asked. But she refused to say. “What is it?” Again, she didn’t answer. She covered her mouth and ran back...
