Stop Depersonalizing Your Communication

Stop Depersonalizing Your Communication

Stop Depersonalizing Your Communication   Recently, my friend moved away. On the day of the move, I messaged her, “I’m going to miss you!” She wrote back, “We are going to miss our friends, too, but we promise to keep in touch.”  I couldn’t help but notice how...
How to Get People to Open Up

How to Get People to Open Up

How to Get People to Open Up As a coach, I can do my job a whole lot better when my clients feel comfortable sharing themselves with me. But I’m not the only one. You need this skill, too. Whether you’re an HR manager interviewing a job candidate, an attorney...