Stop Depersonalizing Your Communication Recently, my friend moved away. On the day of the move, I messaged her, “I’m going to miss you!” She wrote back, “We are going to miss our friends, too, but we promise to keep in touch.” I couldn’t help but notice how...
How to Provide Connection, Stability, & Direction The world of work has tilted on its axis. Whether you’ve been laid off, you’re working 100% remote, or you suddenly have more work than you can handle, your work life looks different today than it did just a...
How to Spot a Liar Countless books and articles give tips on how to spot lying by watching nonverbals, especially microexpressions—tiny, subtle movements that belie a person’s true emotional state. Yet even if noticing those almost imperceptible expressions works,...
How to Get People to Open Up As a coach, I can do my job a whole lot better when my clients feel comfortable sharing themselves with me. But I’m not the only one. You need this skill, too. Whether you’re an HR manager interviewing a job candidate, an attorney...
One Key Way to Demonstrate Confidence In the face of crisis, you cannot stay calm without confidence. You can be apathetic. That’s nihilism, not calmness. That’s doubtfulness and uncertainty that leads to giving up—the complete opposite of confidence. True...
