3 Times to Ignore People Your undivided attention is a priceless and meaningful gift. In this age of overwhelming distraction, even a few minutes of focused attention can build rapport, trust, and connection. Because your time and attention are so valuable, be...
3 Sanity-Saving Conversation Tips ‘Tis the season for parties! Office parties, cocktail parties, family parties… And parties mean conversations. Lovely! Thankfully, there are so many conversation topics to choose from, especially after the last year and a half:...
Don’t Fixate, Focus Once, back in the days when we were still having in-person presentations, a client hired me to observe her deliver a speech and provide feedback. As she stood up to speak at the event, the heel of her shoe caught on the hem of her pant leg....
Drop These 5 Nonverbal Habits What are your nonverbal habits? Do you know? Often with habits, you don’t even realize you’re doing them. They’re automatic and almost involuntary. You do them unconsciously because they make you feel better. Sometimes that’s good,...
5 Times You Don’t Have to Listen I’m a huge proponent of good listening skills. Listening is vital for building rapport and creating connection, not to mention understanding people, gaining perspective, and learning new things. All wonderful, right? Giving...