5 Times You Don’t Have to Listen I’m a huge proponent of good listening skills. Listening is vital for building rapport and creating connection, not to mention understanding people, gaining perspective, and learning new things. All wonderful, right? Giving...
What to do when someone is freaking out Emotions are a normal part of daily experience and work takes up a big chunk of your life, so… you’ll probably face some intense emotions occasionally during your work day. And since 2020 has been a year of upheaval (and...
Stressed? Breathe. Here’s Why and How. A sharp inhale. A heavy sigh. A deep, relaxed, full breath. Do you ever consider your breathing? What about when you’re under stress? Breathing just … happens. No thought or intention needed! But though you may not...
How to Tell an Engaging Story Summertime. What childhood memories does that word conjure up for you? Ice cream? Splashing in a pool? Camping? I remember Grandma and Granddad’s summertime visits. Every year they flew over from England. We would save up our...
3 Common Communication Pitfalls (and how to avoid them) No one is a perfect communicator. Not me. Not you. In the best of times, communication pitfalls can lead to breakdowns. In times of crisis when emotions run high, the effects of bad habits are amplified....