Stop Saying “Sorry” It used to bug me when I’d tell someone I was having a rough day or I’d stubbed my toe and they’d reply with, “I’m sorry.” “It’s not your fault,” I’d say. To say “I’m sorry” actually means, “I am filled with sorrow.” We equate “sorry” with...
When Your “Help” Leads to Harm In your professional life, your interactions with others directly affect the success of your business and your own personal wellbeing. In every exchange, you have choices: You can perpetuate bad habits or you can foster growth. Do...
One Tool for Handling Anger “I don’t know what to have for breakfast,” my daughter stated one morning, as if it was an accusation. Of felony. I gave several breakfast suggestions. She rejected them all. She wanted a certain thing we lacked ingredients for, and...
2 Ways to Prevent Discouragement I often share success stories in my presentations and writing. They illustrate my point and make the skills and concepts easier to remember. Plus, they usually make me look pretty good! But you rarely get the whole story. The “happy...
Be Careful With These Two Words Depending on who you’re talking to, these two words can be either encouraging or demoralizing. The two words? “At least.” Sometimes “at least” means “at a minimum.” I’m not talking about that usage. I’m talking about the times...
