How to Get People to Open Up As a coach, I can do my job a whole lot better when my clients feel comfortable sharing themselves with me. But I’m not the only one. You need this skill, too. Whether you’re an HR manager interviewing a job candidate, an attorney...
When Your “Help” Leads to Harm In your professional life, your interactions with others directly affect the success of your business and your own personal wellbeing. In every exchange, you have choices: You can perpetuate bad habits or you can foster growth. Do...
How to Tear Down, How to Build Up In my previous life, before I became a coach and speaker, I was a pianist. I still sometimes play piano at church, along with several other people. Some are beginners, and I try to encourage and support them. It always...
How to Deal with Feedback Awhile back, a prospective client told me, “I want some communication coaching so I can increase my credibility at the office. I got some really negative feedback about how I conduct meetings. It stung, but I want to use this as an...
How to Stop Giving & Getting Excuses Do you know the difference between an excuse and an explanation? When you’re on the receiving end, you can tell between the two by how you feel. One makes you want to roll your eyes or yell in frustration. The other,...