How to Get People to Open Up As a coach, I can do my job a whole lot better when my clients feel comfortable sharing themselves with me. But I’m not the only one. You need this skill, too. Whether you’re an HR manager interviewing a job candidate, an attorney...
One Key Way to Demonstrate Confidence In the face of crisis, you cannot stay calm without confidence. You can be apathetic. That’s nihilism, not calmness. That’s doubtfulness and uncertainty that leads to giving up—the complete opposite of confidence. True...
Start Using Your Whole Brain It’s the time of year when spirits—and tensions—are high, schedules are out of whack, and everyone is consuming way more sugar and alcohol than usual. (Well, maybe not everyone. My kids haven’t had any alcohol lately.) A friend...
Powering Presence “Stand up tall and close your eyes,” I told my client. “Now, stretch your right arm out in front of you… sweep it up above you… and now circle all the way back behind you.” He did. “Let’s do that again,” I said, “but this time I want you to...
One Tool for Handling Anger “I don’t know what to have for breakfast,” my daughter stated one morning, as if it was an accusation. Of felony. I gave several breakfast suggestions. She rejected them all. She wanted a certain thing we lacked ingredients for, and...
