How to Build Trust (Even When Remote) “Our leadership team is floundering,” the woman told me over a video call. “We’re hybrid right now—everyone works part-time in the office and part-time at home. But even though we’re not fully remote anymore, our leaders...
How to Conquer Pre-Performance Nerves As a pianist in my younger days, I experienced debilitating stage fright. Even the idea of playing in front of friends and family terrified me. I usually managed to get through the performance, but would often end up crying...
Don’t Fixate, Focus Once, back in the days when we were still having in-person presentations, a client hired me to observe her deliver a speech and provide feedback. As she stood up to speak at the event, the heel of her shoe caught on the hem of her pant leg....
How to Use (and NOT Use) Humor Once, when I was about 13, I was trapped in the crossfire between my arguing parents. We were driving; I was in the front seat between them when the shouting started. I tried to shrink myself deeper and deeper into the seat cushions as...
How to Overcome the Harmful Habit of Judging You’ve done it. I’ve done it. We all do it—we all sometimes pass judgment on others when their behavior (or anything else) isn’t up to snuff. Clothing choices, how people spend their free time, job skills, expressing...
