Don’t Fixate, Focus Once, back in the days when we were still having in-person presentations, a client hired me to observe her deliver a speech and provide feedback. As she stood up to speak at the event, the heel of her shoe caught on the hem of her pant leg....
How to Use (and NOT Use) Humor Once, when I was about 13, I was trapped in the crossfire between my arguing parents. We were driving; I was in the front seat between them when the shouting started. I tried to shrink myself deeper and deeper into the seat cushions as...
How to Overcome the Harmful Habit of Judging You’ve done it. I’ve done it. We all do it—we all sometimes pass judgment on others when their behavior (or anything else) isn’t up to snuff. Clothing choices, how people spend their free time, job skills, expressing...
How to Recover When You Stumble I’ve had my share of communication mess-ups. As a speaker, I get plenty of opportunities to embarrass myself in front of people. I sometimes misspeak, stumble over my words (or my feet), forget to advance slides, or find some...
How are you Sabotaging Yourself? The young woman across the table took a breath and tried to settle herself. She had come for coaching to communicate more confidently in the workplace; but, as sometimes happens, the conversation had turned from career to...