7 Ways to Spread Hope & Health (instead of fear or germs) In times of crisis, you have a choice: contribute to the problem or contribute to the solution. Being part of the solution includes more than finding answers. It includes how you approach the crisis,...
One Key Way to Demonstrate Confidence In the face of crisis, you cannot stay calm without confidence. You can be apathetic. That’s nihilism, not calmness. That’s doubtfulness and uncertainty that leads to giving up—the complete opposite of confidence. True...
Mismatched Communication: Now What? Here is one of my favorite activities to do in presentations on differing communication styles: I have participants pair up and I pass out red and blue glass stones. I tell the people who have red stones, “You are under a...
How to Deal with Feedback Awhile back, a prospective client told me, “I want some communication coaching so I can increase my credibility at the office. I got some really negative feedback about how I conduct meetings. It stung, but I want to use this as an...
5 Things You Need to Sacrifice What are the things you’re willing to sacrifice for? Anything? What are you willing to give up? Nowadays, we’re used to getting what we want instantly. Try putting on an “old fashioned” DVD for a kid that’s never sat through the...
